Tutoring - Frequently
Asked Questions (FAQs)
Frequently Asked Questions About
Tutoring
Tutors
What are the most
important qualities in a tutor?
The ability to listen to their student, show the student how to teach
him or herself, instil self-confidence, make learning an enjoyable
experience, note knowledge deficiencies and guide their student in
making these up, and motivate the student.
What is your customer
satisfaction?
Based on our clients' feedback about 95% of all our clients are very
satified with the service. All the clients, who follow our tutor's
instructions and complete assignments, actively participate in
tutoring sessions, and attend tutoring regularly, report significant
improvement
in their grades after receiving tutoring from our instructors.
How do you recruit your
tutors?We
have a strict recruitment process. Candidates must submit the
record of
their academic accomplishment (i.e. proof of a degree, transcripts),
pass
an assessment test in their subject matter with a minimum score of 80%.
They must also pass the Tutor Certification Test with a minimum score
of 75%. During the interview we assess the tutor's ability to
explain
concepts clearly as well as their interpersonal skills.
Candidates must
submit a Certified Criminal Record Check not older than six months,
current Child Intervention Record Check and references.
What certification,
training and experience do your tutors have?Our
tutors are highly qualified in their subject matter. They include
university and college professors, professionals with a degree in their
tutored area, teachers and university students with high academic
standing. Many of them hold a masters or
doctoral degree and teach at the university or college level.
Will I get the same tutor every time?Yes. From our initial consultation
we choose the best and most suitable tutor for you, one who is prepared
to be your service provider from start to finish.
Tutoring
Is your teaching system
custom-tailored to each student?
Yes. We understand the many different ways that children learn and how
best to adjust our teaching style to help them.
What are the tutoring
options?
We offer one-on-one tutoring, as well as small group tutoring (two to
three students to one instructor), small classroom instructions (maximum
12 students in a group).
What if a tutoring
option is not listed on your website?
Please call us and we will most likely be able to help you.
Do you provide an
assessment?
Yes. We provide written assessment tests in Language Arts and
Mathematics and Chemistry. The assessment process in one subject takes
about 45 minutes. The tests is used to evaluate student's knowledge and
skills. While the student writes the assessement test the assessor
observes the student and asks questions to evaluate his or her study
habits, learning style, thinking process, and stress management. The
results are presented orally or in a detailed written report. The
written report of the assessment is an important Blueprint that the
tutor can use to plan and conduct lessons with the student.
What are your
scheduling options?
The timing of tutoring sessions is determined between tutor and client
at the client's convenience. Minimum tutoring time requirements must be met for best results of tutoring.
If I have questions or
concerns, whom do I contact?
Our dedication to customer service is absolute. If you have a question
or concern that cannot be answered by your tutor, you can call us
directly.
Tutoring Subjects
What subjects do you
provide tutoring for?
Please refer to the subjects page on our website.
Tutoring Locations
Where does the tutoring
take place? Teaching takes place in your own home or in a preferred location. In-home tutoring is usually
most convenient for students and their parents, and allows for fewer
distractions. However our tutors are flexible and can arrange for an
alternate location.
What geographical
location do you service?
We service Calgary, Edmonton and Central Alberta.